While this situation continues, you must reconfigure your backups to a different region. To provision a new storage location and reconfigure your backups, reach out to the Support team. Our team will provide any additional assistance needed during the temporary relocation. Please feel free to contact the Druva support team at support.druva.com. Druva Support
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While this situation continues, you must reconfigure your backups to a different region. To provision a new storage location and reconfigure your backups, reach out to the Support team. Our team will provide any additional assistance needed during the temporary relocation. Please feel free to contact the Druva support team at support.druva.com. Druva Support
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Content previews are not loading for some customers in North America. This issue is limited to customers with certain internet providers. We are working with those third-party providers to fix the issue. As a workaround, we recommend: - Using a different Wi-Fi or internet connection (e.g. mobile hotspot) - Checking your internet service provider security settings or contacting your internet service provider to unblock hubspotpreview-na2.com The information on this page reflects our understanding of the incident and impact at the time of the update.
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Restoration activities with our third-party infrastructure provider continue to make progress. Most affected infrastructure modules have now been powered on, and services are being restored in phases as dependent infrastructure components are brought back online and validated. Recovery work is currently focused on resolving the remaining infrastructure dependencies required to complete sandbox service restoration. The impact remains limited to sandbox environments, and production services continue to be unaffected. We will provide another update as significant developments occur or sooner if new information becomes available.
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We are continuing to work on a fix for this issue.
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In line with guidance from AWS UAE, we strongly recommend that customers currently running workloads in the Middle East region take immediate steps to migrate those workloads to alternative AWS Regions. For the latest updates and official status information, please refer to: https://health.aws.amazon.com/health/status Please contact your CSM for further failover advice.
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We are aware of an issue impacting a subset of customers when attempting to access Blackbaud University at LEARN.BLACKBAUD.COM ; Our engineers have identified the cause and are working on a solution to this issue, the next update will be Monday 7/20 by Noon ET.
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Monitors
Adobe Creative Cloud
Degraded performance with Phoenix Cloud me-central-1
Druva Phoenix
Content previews are unavailable for some customers in North America
HubSpot
Microsoft 365 apps
Salesforce - North America NA110
Tenable One, Tenable Vulnerability Management, Cloud Security: Login and Platform Issues on UAE
Tenable
Amazon Web Services
Adeia doesn't use AWS but almost all of our cloud vendors rely on it. When AWS is down, many of Adeia's cloud services are down.
Microsoft 365 suite